You are listening to the Success Club Podcast. Hello and welcome to session 107 This week I am talking to you about How to start to build your team.
Hello and welcome to the Success Club Podcast, my name is Kaz Johnson and I am your host today, this is episode 107 and today I am talking about How to start to build your team
For those of you who are a regular listener might notice that the name has changed from the Kaz Johnson Show, to the Success Club Podcast. As the show has evolved over time, and I am talking more and more about business, it seemed more fitting to rename it after the Success Club, which is currently a membership program that helps people to plan, build and grow their online business. Also in the year ahead, I have other products and courses that will be under the Success Club’s brand.
So, let’s get on with today’s show…
As you grow your business, you will start to build your team. Before you even think about hiring your first member, you need to start thinking about your vision if you have not already created one, now is a good time to create one and if you already have one, then great, go back to it now and review it to make sure you can explain that to your new hire. Make sure that you are clear on the culture that you want to create, so that when you talk to your new hire that they can be as excited about it as you and that you plant your vision inside their heads so that you business starts to grow and flourish.
Next make sure that you define the roles in a work description document. Lay out what is expected from them, and what is not. Layout things like the hours they are to work and also all the tasks they are to perform and when. What they will get paid and by when. List out the qualifications they need to do the job as well as any special demands that they might have to do to do the job, for example, do they need to travel and stay away from their home?
It would also be a good idea to have all your work documented in a systems operations procedure, so that the on-boarding process goes smoothly. If you can also create an intranet where they can go to where you can put up videos showing how the software works, documentation, system work flows before you create your on boarding process. This will create a good environment for them and save hours of mis understandings on both sides.
Now is a good time to start the we conversations instead of the I conversations. This will help them feel part of the team and help them to get settled in from the get go.
When you have the systems operations procedures in place, create the on boarding process and then think about how you are going to review their progress.
It is important for your team members to have regular reviews, perhaps weekly to begin with, then moving onto to perhaps a monthly review. This helps them to feel valued and that it also helps them to grow if you mentor them as will on this review process.
Lastly I would like to mention that you need to celebrate their wins and show that you care about them. Make sure that you help them with their personal development and invest in them. As Richard Branson said ‘Train people well enough so they can leave, treat them well enough, so they don’t want to.’
Now, is the time to get ready to start building your team, even if that is some time away, you do not want to put all the systems in place when you are swamped with work you don’t have the time to put it in place and end up hiring the wrong person expecting them to jump aboard knowing what is expected from them without having the systems in place that I have mentioned.
Thank you for joining me this week.
This podcast is sponsored by the Success Club, a membership program that helps you to plan, build and grow your online business. With a monthly masterclass, and Q and A session, quick wins, an online networking event, and resources all designed to help you plan, build and grow a successful online business.